Please review our cancellation and refund guidelines before confirming your stay with us.
At Anjushree Mahakaleshwar, we understand that travel plans can sometimes change. This Cancellation & Refund Policy explains the general terms applicable when a guest requests to cancel or modify a reservation.
Guests who wish to cancel a reservation should submit their cancellation request through the same booking channel used to make the reservation, wherever applicable.
Cancellation eligibility may depend on the rate plan, booking conditions, dates of stay and terms communicated when the reservation was confirmed.
If a cancelled reservation is eligible for a refund, the refund will be determined according to the terms applicable to that particular booking.
Certain promotional, discounted or non-refundable reservations may not qualify for a refund.
Approved refunds are generally processed through the original payment method or an appropriate payment channel.
The time required for the refunded amount to appear may vary depending on the bank, card issuer, payment provider or booking platform involved.
If a guest does not arrive for a confirmed reservation and has not cancelled the booking in accordance with the applicable booking terms, the reservation may be treated as a no-show.
Refund eligibility for a no-show will depend on the conditions attached to the reservation.
Requests to change stay dates, room categories or other reservation details are subject to availability and the conditions of the original booking.
Any difference in applicable room rates or charges may apply to a modified reservation.
Reservations made through an online travel agency, travel agent or another third-party platform may be governed by that provider's cancellation and refund terms.
Guests should review the conditions provided by the relevant booking platform before requesting a cancellation.
If a guest chooses to shorten the stay after check-in, any refund for unused nights will depend on the booking terms and circumstances of the reservation.
In exceptional circumstances that affect a reservation, cancellation or modification requests may be reviewed based on the specific situation and applicable booking terms.
Cancellation and refund conditions can vary between reservations. Guests should always review the specific rate conditions and cancellation terms shown or communicated at the time of booking. Those booking-specific conditions will apply to the reservation.
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